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Silvery Tweed Cereals

01289 307419

Blending, Milling, Seed Cleaning, Flaking, Coating

News

Latest news

5 Jul 2018
Borders-based cereal processing firm Silvery Tweed is raising a glass to its 175th birthday, marking the occasion by collaborating with a local brewery to create two limited-edition Silvery Tweed beers.
20 May 2018
Silvery Tweed’s certification under the BRC Global Standard for Food Safety has been upgraded to an AA rating – the highest score possible.
10 Jan 2018
Cereal processor Silvery Tweed Cereals is continuing to champion the UK’s grain growing capabilities with its newest supply partnership.

News

 

Dana Mullins appointment reflects new developments at Silvery Tweed Cereals

Dana Mullins appointment reflects new developments at Silvery Tweed Cereals

20 Apr 2016

Silvery Tweed Cereals has appointed a new Sales & NPD Administrator, reflecting the company’s significant growth over the last few years, and its emphasis on innovation and the development of new products.

Dana Mullins has taken up her new role after coming to Silvery Tweed Cereals in September 2014 to provide maternity cover. With the impressive recent sales growth at Silvery Tweed, as well as expansion of the business’s product portfolio, the increased work in the Sales and NPD department gave Dana the opportunity to take up the role as Sales & NPD Administrator.

Working both in a client-facing sales role and a product development capacity, Dana’s day-to-day responsibilities are varied. As well as dealing with order queries and other customer service issues, her role involves communicating with existing clients and potential new prospects, responding to queries about Silvery Tweed’s current products and informing customers of new additions to Silvery Tweed’s product portfolio. Dana also acts as a conduit between prospects and products, distributing samples and collating specifications and technical information to help prospective new clients get exactly the products they need. 

Dana’s extensive customer service experience, gained at the internet-based company where she spent seven years before joining the Silvery Tweed team, has given her an excellent grounding for her new role. After moving up the ladder to sales manager in her previous position, she found she had progressed as far as the job would take her; Dana decided it was time for a new challenge and, with Silvery Tweed Cereals’ distinguished reputation as one of the region’s foremost food processing specialists, she was delighted to be given the opportunity to join the team. Her ability to communicate with clients on all levels, adapt to new situations and learn new structures and business regulations was quickly recognised, and she took up her new role as Sales & NPD Administrator in June.

Dana says: “The most enjoyable part of my role is being very busy! It’s great to be part of such a thriving department within the business. I work alongside a great team of people who are very supportive in helping increase my knowledge of the industry. I learn new skills each day and not one day is the same as the next.”

We can provide storage for up to 2500 pallets